Merchant Capture:  Marketing, Contractual & Implementation Issues

Session Description:

This presentation will discuss what other banks and credit unions are doing to cost effectively implement Merchant Capture. The presentation will assist the audience in identifying the most current Merchant Capture marketing, contractual line items, costs, liabilities and competitive issues. The presentation will breakdown how large, community and mid-tier banks are utilizing Merchant Capture technology. We will also talk about the business case factors when considering Merchant Capture.

Three key points to be covered include:

1. What maintenance & technical support procedures need to be in place for your commercial customers?
2. What procedures need to be in place for adjustments, rule amendments, settlement, liability, warranty and dispute resolution?
3. What key marketing and contractual line items must be present when offering Merchant Capture services?

Three tangible benefits for attendees include:

1. Identify strategies that will help insure that your financial institution effectively implements Merchant Capture.
2. Pinpoint the best practices that other financial institutions are using for successful Merchant Capture implementations.
3. Name the Contractual Line Items that other financial institutions are using in their Merchant Capture Agreements.

This session is appropriate for senior financial services executives with responsibility for Merchant Capture, Treasury Services, Small Business and Middle Market Banking, Market Research and Strategy groups.


About Greg Schratwieser:
Greg Schratwieser founded ICI (International Consulting, Inc.) in 1994. ICI is a consulting firm that focuses on the Bank Technology Industry and Payment Processing Market. Greg has consulted with financial institutions & corporations throughout North America, Australia, New Zealand & Asia. He has given hundreds of speeches within these geographic markets, has written a book and dozens of articles. Before founding ICI Consulting, Greg Schratwieser was employed by Unisys, Prismac Systems Australia and Datawares Outsourcing.

Greg graduated from Villanova University.


About ICI:
Since 1994, ICI has been a firm focused on Bank and Credit Union Technology Consulting. This concentration enables us to objectively assess, evaluate, justify, negotiate and implement superior in-house and / or outsourcing solutions for our Clients.

Our goal at ICI is to assist our Clients in selecting the best solutions that meet their business needs. ICI will help the Bank or Credit Union negotiate a competitive price under fair contractual terms. Furthermore, we strive to maximize the effectiveness of the technology through a comprehensive Bank Technology implementation strategy.

ICI consultants have an average of 25+ year’s experience in the financial industry. Our consultants are professional, ethical and totally objective on vendor decisions. Our Clients rely on ICI to save them executive time, money and most importantly, to avoid poor decisions.

Our hardware, software, internet, lockbox and banking experience allow us to offer you the following Bank Technology Consulting Services:

• Assessment Services
• ROI Studies
• Strategic Direction and Business Case Reports: deciding whether in-house or outsourcing is the more effective direction
• Vendor Evaluations: in-house or outsourcing
• Contract Negotiations
• Project Coordinate Implementation

ICI consultants have cost justified, evaluated and implemented the following corporate and bank applications:

• Check Imaging- Image Exchange, Archive & Remote Capture

• Core Processing

• COLD and Document Imaging

• Internet Services

• Lending Systems

• Network Services

• Remittance Processing

• Retail Delivery

• Disaster Recovery

• Cost Accounting & Profitability Analysis

• Computer Room Design

• Compliance/Sarbanes Oxley

• Wire Transfer
   

www.ici-consulting.com