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Presented:
January 27th, 2005
Fee: $275 per company plus $50 per telephone line used
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Heather Kerner
Account Executive
TNS |
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Presentation Outtakes



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Session description:
Today, marketing besieges
consumers and advertising at all levels, which has made them
somewhat immune to traditional forms of marketing.
However, sponsorships offer companies an alternative
channel to communicate with their target audience by
associating themselves to a trusted property.
As with all marketing measurements, it is important to
measure a sponsorship against clearly stated brand objectives.
This session will demonstrate how to measure sport sponsorship
ROI.
TNSSPORT
is a global division of TNS that was created by merging the
expertise of custom research with media intelligence from
Competitive Media Reporting (CMR) to produce a comprehensive
approach to evaluating the sport, event and sponsorship
industry. Because
sport, event and sponsorship experiences are so unique,
TNSSPORT has pioneered our research capabilities to measure
the brand experience specific to this field.
TNSSPORTS’ approach to evaluation sponsorship is
unique, but incorporates traditional research methodologies in
the process. TNSSPORT
measures both the direct results of sports, events and
sponsorships and results relative to other communications in
the marketing mix. Therefore,
a corporation can assess the extent to which sports, events
and sponsorships contribute to the total brand experience.
This program is appropriate for senior financial executives
with responsibility for Sports Marketing, Branding, Small
Business, Wealth Markets,
Product Development, Marketing, Market Research and Strategy
Teams. |
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About Heather Kerner:
Heather is
an Account Executive in the Sports, Events and Sponsorship
Division. Heather
is responsible for managing and selling sport sponsorship
research. This
includes on site interviewing, Internet surveying, recruit and
callbacks and media exposure evaluations.
Heather works with clients such as Coca-Cola, NCAA,
Madison
Square
Garden, MLB and
IBM.
Heather
is also a moderator with the Qualitative Research division of
TNS. She is
currently responsible for managing qualitative studies in a
variety of industries, including sports and entertainment,
media, retail and consumer packaged goods.
She has experience in various types of qualitative
research, including focus groups, one on one interviews, and
shop-a-longs. Heather
has broad experience working with children’s’ groups as
well as within the sports and entertainment sector. In
addition to conducting qualitative research, she coordinates
fieldwork, designs questionnaires and writes final reports.
Heather
began her career at TNS as a Senior Project Director within
the sports, events and sponsorship division. In that
capacity, Heather handled all of the custom research for the
Sports, Events and Sponsorship (SES) group, including all of
the qualitative work, on site event research, as well as
telephone and Internet studies. In addition to her
responsibilities for managing all custom research, Heather
also worked with clients such as MasterCard, Coca-Cola,
Ticketmaster and Major League Baseball, analyzing trends
within the sports industry from data collected as part of the
ESPN Sports Poll, a syndicated tracking study. She has
experience with a wide range of products and services,
including both qualitative and quantitative
research.
Heather has been professionally trained in qualitative
research at the RIVA Training Institute for moderator
training. Heather
has a Bachelor of Arts degree in International Business from
Lehigh
University.
heather.kerner@tns-global.com
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About the TNS:
TNS is one of the world's
leading market information groups. We provide
market measurement, analysis and insight through our global
network of operating companies in 70 countries. Working
with national and multi-national organisations, we help our
clients to develop effective business strategies and enhance
relationships with their customers. In July 2003, the
group completed the acquisition of NFO WorldGroup, Inc.
Further information on TNS can be found at www.tns-global.com
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