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Making the Right Call:
Accurately Evaluating Sport Sponsorship ROI
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Presented:  January 27th, 2005
Fee:  $275 per company plus $50 per telephone line used

 

  
Speaker:

Heather Kerner
Account Executive
TNS

Presentation Outtakes


 

Session description:
Today, marketing besieges consumers and advertising at all levels, which has made them somewhat immune to traditional forms of marketing.  However, sponsorships offer companies an alternative channel to communicate with their target audience by associating themselves to a trusted property.  As with all marketing measurements, it is important to measure a sponsorship against clearly stated brand objectives. This session will demonstrate how to measure sport sponsorship ROI.

TNSSPORT is a global division of TNS that was created by merging the expertise of custom research with media intelligence from Competitive Media Reporting (CMR) to produce a comprehensive approach to evaluating the sport, event and sponsorship industry.  Because sport, event and sponsorship experiences are so unique, TNSSPORT has pioneered our research capabilities to measure the brand experience specific to this field.  TNSSPORTS’ approach to evaluation sponsorship is unique, but incorporates traditional research methodologies in the process.  TNSSPORT measures both the direct results of sports, events and sponsorships and results relative to other communications in the marketing mix.  Therefore, a corporation can assess the extent to which sports, events and sponsorships contribute to the total brand experience. 

This program is appropriate for senior financial executives with responsibility for Sports Marketing, Branding, Small Business, Wealth Markets, Product Development, Marketing, Market Research and Strategy Teams.

About Heather Kerner:
Heather is an Account Executive in the Sports, Events and Sponsorship Division.  Heather is responsible for managing and selling sport sponsorship research.  This includes on site interviewing, Internet surveying, recruit and callbacks and media exposure evaluations.  Heather works with clients such as Coca-Cola, NCAA, Madison Square Garden, MLB and IBM. 

Heather is also a moderator with the Qualitative Research division of TNS.  She is currently responsible for managing qualitative studies in a variety of industries, including sports and entertainment, media, retail and consumer packaged goods.  She has experience in various types of qualitative research, including focus groups, one on one interviews, and shop-a-longs.  Heather has broad experience working with children’s’ groups as well as within the sports and entertainment sector.  In addition to conducting qualitative research, she coordinates fieldwork, designs questionnaires and writes final reports.

Heather began her career at TNS as a Senior Project Director within the sports, events and sponsorship division.  In that capacity, Heather handled all of the custom research for the Sports, Events and Sponsorship (SES) group, including all of the qualitative work, on site event research, as well as telephone and Internet studies.  In addition to her responsibilities for managing all custom research, Heather also worked with clients such as MasterCard, Coca-Cola, Ticketmaster and Major League Baseball, analyzing trends within the sports industry from data collected as part of the ESPN Sports Poll, a syndicated tracking study.  She has experience with a wide range of products and services, including both qualitative and quantitative research.    

Heather has been professionally trained in qualitative research at the RIVA Training Institute for moderator training.  Heather has a Bachelor of Arts degree in International Business from Lehigh University.  heather.kerner@tns-global.com


About the TNS:
TNS is one of the world's leading market information groups. We provide market measurement, analysis and insight through our global network of operating companies in 70 countries.   Working with national and multi-national organisations, we help our clients to develop effective business strategies and enhance relationships with their customers.  In July 2003, the group completed the acquisition of NFO WorldGroup, Inc. Further information on TNS can be found at www.tns-global.com

                    

 

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