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About
Scott Lochridge
As a successful operating executive and strategic advisor
to both multinational corporations and entrepreneurial ventures,
Scott has over twenty years experience working with CEO’s
and Executive Teams to create dynamic strategies for growth,
achieve sustainable operating and financial performance, build
highly effective organizations, and lead major change initiatives.
As a Partner at Peppers & Rogers Group, Scott works with
clients to ensure they have created actionable customer strategies,
have developed pragmatic operating plans, and can quickly
realize the potential of their customer base, their brand,
their organization, and their infrastructure.
Prior to joining Peppers & Rogers Group, Scott was the
Managing Director at the Cambridge Strategic Management Group,
a consulting firm serving the telecommunication industry.
In this position, he engineered and led a successful
business turnaround achieving a return to robust profitability
and revenue growth.
Before joining CSMG, he created the Strategic Solutions group
at DiaLogos, Inc., a Boston-based management consulting firm
specializing in customer relationship management.
Prior to joining DiaLogos, Scott was the Managing Partner
at Lochridge & Company, a premier strategy-consulting
firm that helps companies achieve their strategic objectives
for growth and profitability.
With
experience working for clients in North America, Europe, and
the Pacific Rim, his industry involvement includes Automotive,
Financial Services, Retail, Telecommunications, High Technology,
Consumer Products, as well as a range of Commercial and Industrial
Products and Services. Some of
his clients included Ford Motor Company, the Vanguard Group
of Investments, Citicorp, American Honda, USWest (now Qwest),
Staples, Bank of America, Toys R Us, Blockbuster, Verizon,
Reliant Energy, Schering-Plough, Bay Networks (now Nortel),
and Alcan.
Scott
was also a Manager at the Boston Consulting Group where he
worked in the Boston
,
Chicago ,
Los Angeles
, and
San Francisco
offices. He has served as Manager of New Business
Development at a Silicon
Valley technology start-up
and as Account Executive at Young & Rubicam Advertising.
Scott
earned his MBA from Stanford Business School and his BA from
Dartmouth College. scott.lochridge@1to1.com
About
Michael Lengel
Michael has over 15 years of experience consulting
to some of the world’s finest management teams on pivotal
issues of growth strategy development, marketing, business
development and organization design. Michael has advised clients
in a diverse set of vertical markets, including financial
services, consumer, retail, hospitality, transportation, and
industrial sectors.
Before
joining Peppers & Rogers Group, Michael was an officer
level consultant with Monitor Group, a premier strategy firm
best known for thought leadership in market strategy development.
He was responsible for generating new business in retail,
services and utilities sectors, directing major client engagements,
and creating innovative intellectual capital for the firm.
Prior
to Monitor, Michael was the head of strategy for CMGI Solutions
– the professional services division of the world’s
largest Internet venture, incubating and operating company.
He was responsible for helping craft CMGI’s overall
B2B strategy and forging strategic alliances in e-marketplace,
wireless, legacy integration, and Asian market expansion.
Prior
to CMGI, Michael was a long-standing principal with The Michael
Allen Company, a blue-chip strategy boutique founded by the
former head of strategic planning for the General Electric
Company. Michael was a lead advisor to such important clients
as GE, Citibank, Pepsi/Tricon Restaurants, Ryder, Weston Foods
and Avon . His work with GE Power
Systems was recognized as best practice at the chairman level
and included such important areas as: development of corporate
and division-level strategic plans, parts and services pricing
strategy, services division reorganization, creation of a
new business development protocol, and acquisitions and joint
ventures in several key areas of systems and services growth.
Before
The Michael Allen Company, Michael held positions at Andersen
Consulting Strategic Services and Smith Barney, Harris Upham
& Company.
Michael
holds a BS in Industrial Engineering from
Stanford University
and an MBA from the
Amos Tuck
School at
Dartmouth
College . Michael.Lengel@1to1.com
About
Peppers & Rogers Group
Peppers and Rogers is a management consulting
firm recognized as the world's leading authority on customer-based
business strategy. Founded in 1993 by Don Peppers and Martha
Rogers, Ph.D., the firm is dedicated to helping companies
compete and win by identifying differences within their customer
base, and using that insight to maximize the value of each
and every customer relationship. Led by 1to1 Magazine, Peppers
& Rogers Group's independent media division extends its
thought leadership and client experience to more than 250,000
readers every week, through a broad array of print, interactive
and custom publications. www.1to1.com.
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