New
Small Business Research:
Leveraging Customer Sales and Service Opportunities
When:
April 8th, 2004 Register
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Speakers:
Katy
Koenig, PhD
Senior Research Analyst
Raddon Financial Group
Tom
Hoscheidt
Vice President - Product Development
Raddon Financial Group
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Session
Description:
RFG will set the stage by reviewing competitive information
from a variety of sources concerning the most recent marketing
strategies and tactics being employed nationally.
Following
this introduction, RFG will present pioneering research from
three unique analytical sources. The following questions will
be explored:
How
do small business banking customers choose their financial
service providers and how do they evaluate them?
How
do business customers differ by size in terms of product usage
and preferences?
What's
the profile of small business customers?
Which
clients offer the best potential for additional sales?
This
program is appropriate for senior financial executives with
responsibility for Retail Marketing, Small Business,
Product Development, Market Research and Strategy Teams.
Attendance
Fee:
$275 per institution plus $50 per telephone line used
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