Taking a Bite out of Credit Card Fraud

When: April 10, 2003 at 2:30 Eastern Time for about 1 hour Register

Speaker: Ariana-Michele Moore Research Analyst Celent Communications Session Description: Despite industry-wide attempts to eliminate credit card fraud, it remains a threat to financial services. According to Celent Communications online credit card fraud cost the e-commerce industry as a whole last year US$1.8 bn and will reach over US$8 bn over the next four years. Methods of committing credit card fraud are becoming more sophisticated as usage rates for credit cards continue to grow and personal information increasingly becomes readily available. The Internet is becoming the playground for information thieves and organized criminals.  In response, several solutions are coming to market; however, their ability to reduce or eliminate fraud remains to be seen, at least for some. In this session Ms. Moore will take a look at the current state of credit card fraud in the US and address the issues surrounding it as well as offer some insight into how financial institutions, consumer, and merchants can prevent it. This program is appropriate for senior financial executives with responsibility for Consumer Banking Risk, Retail Marketing, Risk & Credit Operations, Card Products, Loss Mitigation, Market Research and Strategy Teams. Attendance Fee: $275 plus $50 per telephone line used

Ariana-Michele Moore:

Ariana-Michele Moore is a senior analyst within Celent Communications’ banking group based in the firm's Boston office. Ms. Moore's research covers a variety of topics, including payroll cards, purchasing cards, proximity payments, credit card fraud, identity theft and online account aggregation. Before joining Celent, Ms. Moore worked in the investment banking department of Tucker Anthony Cleary Gull, where she focused on technology for the financial services industry. Prior to Tucker Anthony Cleary Gull, she was an analyst for the technology investment banking group at Advest, Inc.  Ms. Moore received her B.A. in economics and mathematics from Smith College.

About Celent Communications: Celent Communications is a global research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology, and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. For more information, please see www.celent.com