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E-Loyalty Marketing

 

When:
February 13, 2003 at 2:30pm Eastern Time.
For about 1 hour.       Register
Speaker:
                                                                                                         
David Thompson
Senior Consultant
NFO Financial Services

Session Description:


While affluent households continue to express a need for professional investment advice, fewer affluent households today use a professional advisor. Using new data from our industry-leading Affluent Market Research Program (AMRP), this discussion will include:

1)Key investment attitudes of affluent households, and how they have changed

2)How has the level of involvement with advisors shifted in the past few years?  

3)What types of advisors are gaining affluent clients, and what types are declining?

4)What elements of the advisor/provider value proposition are driving customer decisions to stay or leave?

5)Are advisors and providers creating differentiation? If not, are there hidden opportunities?

This program is appropriate for senior financial executives with responsibility for Retail Banking, Small Business, Wealth Market, Product Development, Marketing, Market Research and Strategy Teams.

Attendance Fee:


$275.00 plus $50.00 per telephone line used.

About David Thompson


David M. Thompson is a senior consultant with NFO WorldGroup’s Financial Services Group.  David directs custom and syndicated affluent research for the group, including the annual Affluent Market Research Program.  David has over 20 years of marketing research experience, including management positions with CIGNA supporting the financial advisors group and Aetna.

 

About NFO WorldGroup


NFO WorldGroup is one of the worlds leading providers of research-based marketing information and counsel. We are "marketing minds who specialize in research" and have provided Fortune 500 clients with consumer and brand knowledge and understanding for more than 50 years. We complete thousands of assignments each year, each one facilitating a client's business decision-making process.
NFO WorldGroup is one of The Interpublic Group of Companies (NYSE: IPG) www.psi-global-nfo.com

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