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Session Description:
Identity theft is clearly a real problem
in today’s technology enabled world.
Threats to personal and financial data
continue to emerge and the news is full
of incidents where data loss has
resulted in millions of impacted
consumers.
Over the past several years, there has
been a series of data breaches involving
huge numbers of credit card numbers.
These events reflect some interesting
opportunities for analysis leading to
valuable Lessons Learned.
This presentation will:
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Provide a brief summary of the TJX,
Hannaford, and Heartland Payment
data breaches
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Consider some of the unique aspects
(both good and bad) of each
breakdown
-
Identify some expected "fall out"
from these incidents
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Conclude with some useful,
business-based Lessons Learned that
benefit every organization
This session is appropriate for senior
financial executives with responsibility
for Retail Banking, Fraud and Security,
Credit Cards,
Market Research and Strategy Teams.
About Joseph R. Filer, CISSP, PMP:
Mr. Joe Filer is a recognized
Information Security Professional with
over 15 years of solid senior management
experience in the Financial Services,
Defense, Technology, Consulting,
Telecommun-ications, and Healthcare
industries.
As the Client Security Advocate for
Harland Clarke, he provides a “client
perspective” to ensure that Harland
Clarke’s information security
policy/procedures, security risk
assessment efforts, and company security
awareness/training programs result in
lower risks associated with doing
business with Harland Clarke. He advises
and collaborates with Harland Clarke
business segments to validate program
effectiveness as reflected in client
security requirements, service levels
agreements, business associate
agreements, business continuity/disaster
recovery plans, and audit/regulatory
compliance practices. Another key
contribution focuses on providing
security subject matter expertise so
that Harland Clarke employs technology
products or provides services that
represent security solutions designed to
enable customer business initiatives
focused in check manufacturing and
check-related services, contact center
services and direct response marketing
solutions.
Mr. Filer received an MS in Operations
Research from the Air Force Institute of
Technology and a Bachelors of Arts in
Mathematics from Siena College. He holds
multiple industry certifications
including Certified Information Systems
Security Professional (CISSP) and
Project Manager Professional (PMP).
Mr. Filer is a member of several
associations and organizations including
the Accredited Standards Committee (ASC)
X9F, Computer Security Institute and
Information Systems Security Association
where he served as the President of the
Alamo chapter for two years.
About Harland Clarke:
Harland Clarke Corp. is a leading
provider of integrated payment
solutions, marketing services,
technology solutions, and best-in-class
security to approximately 15,000
financial institutions, as well as major
investment firms, B2B clients, small
businesses, and individual consumers.
The company offers its clients a broad
array of Payment Solutions products and
services, including: an industry-leading
suite of personal and business checks,
accessories and related products;
customized business kits; internet,
channel and e-commerce support; delivery
and anti-fraud programs; card services;
forms; cash management and treasury
management services; educational
services; mergers and acquisitions
support; and extensive contact center
services for its clients. Harland Clarke
Marketing Services provides analysis and
strategy based upon proprietary metrics,
award-winning creative and printing
through its dedicated print production
facility - the first financial services
direct marketing firm to meet all
requirements for the Payment Card
Industry Data Security Standard (PCI DSS).
Harland Clarke is also recognized as an
industry leader in data security, with
numerous certifications. Its Checks In
The Mail brand provides checks,
accessories and personalized stationery
products to millions of customers.
Harland Clarke’s approximately 5,500
employees work from a performance
excellence business model to help
financial service institutions of all
sizes build sustainable and profitable
relationships with their account
holders. With corporate headquarters in
San Antonio, Texas and regional
headquarters in Decatur, Georgia,
Harland Clarke operates manufacturing
and contact center facilities in the
United States and Puerto Rico.
www.HarlandClarke.com
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