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Session Description:
Producer portals have become ubiquitous
over the last five years, with over 90%
of insurers providing at least some form
of producer portal. The producer portal
has emerged as a critical channel of
producer interaction that few insurers
can afford to ignore.
Celent senior analyst Jeff Goldberg
tracks the evolution of producer portal
functionality and technology through
three phases of maturity, allowing
insurers to determine where their
producer portals excel and where they
can be improved. This conference presents
Celent's view of the "ideal" producer
portal and draws on findings from the
Celent report The Ideal Producer Portal,
August 2008.
This program is appropriate for senior
financial executives with responsibility
for Insurance Sales and Marketing,
Retail Banking,
Market Research and Strategy Groups.
About Jeff Goldberg:
Jeff Goldberg is a senior analyst
within Celent's insurance practice and
is based in the firm's New York office.
His research focuses on e-business,
policy administration, SOA, technology
infrastructure, and the application of
horizontal technologies to the insurance
sector.
His recent consulting work includes
assisting in several vendor selection
processes, helping insurers structure
their IT organizations, and applying Web
2.0 technologies to the insurance
industry. He is a frequent presenter at
industry conferences and webinars
including those sponsored by ACORD LOMA
and Insurance and Technology magazine,
and has been quoted in Forbes.com, The
Chicago Tribune, Ottawa Business
Journal, Reuters, AP, Insurance
Networking News, and Best’s Review.
Prior to joining Celent, Mr. Goldberg
was the Vice President of Internet
Technology for Marsh Inc. At Marsh, he
led the implementation and deployment of
e-business solutions across the company,
including a benefits portal and
multicarrier auto quoting, which was
awarded an A.M. Best e-Fusion award in
2003. He has also worked with
Harleysville Insurance as Director of
Web Technology; with Trilogy, where he
consulted for many leading
property/casualty and life/health
insurers in a variety of technology
areas; and with Microsoft, where he
contributed to research on XML standards
that were later adopted by the W3C
committee.
Mr. Goldberg has a BSE in computer
science from Princeton University and an
MFA from the New School in New York.
About Celent:
Celent is a research and
consulting firm focused on the application of
information technology in the global financial services
industry.
The firm
has two basic offerings:
-
research, providing members with
continuous knowledge and advice,
-
consulting, working with clients on
specific strategy issues.
Founded in
1999 by veteran financial services
technology analysts, Celent is an
independent, self-financed, and
profitable firm dedicated to providing
unbiased information and advice to
financial services firms.
Celent's analyst team is organized by
financial services industry vertical:
Banking, Securities & Investments, as
well as Insurance. These analysts
produce monthly research reports for our
members, and are available to members to
further explore issues and questions
that may arise. This direct access to
Celent's analysts means that members can
immediately contact established experts
on a large variety of issues within
financial services technology.
In addition, these same analysts engage
in strategy and management consulting
projects for both members and non-member
firms. Our research and consulting teams
are one and the same, which means that
our strategy consulting clients have
direct access to the knowledge and
expertise gathered as part of our
research practice. This knowledge is
fully brought to bear on specific client
issues, providing Celent with a
significant head start on consulting
projects.
www.Celent.com
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